Return on Customer Experience Investment (ROCXI) in the Food Service Business [E-book]

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Today practically every business claims to be customer centric. Yet, as consumers our experiences demonstrate that is not true. The purpose of this e-book is to demonstrate the value of CX to a foodservice business and build a case for implementing a CX strategy.

This ServiceDock e-book covers:

  1. What Customer Experience (CX) is.
  2. The case for implementing a CX strategy in terms of Return on Investment.
  3. The key factors of a strong CX strategy.

Please fill in the form to download the e-book.